Docs / For holders
Why haven't I been paid?
You will know the common reasons a wallet is owed nothing, and where on the token page to see each one.
Work through these in order. Each heading names a reason, and the line under it says where you can see it. The rules text on the token page sometimes calls a cycle an "epoch"; it means the same thing.
Am I holding enough?
Each program needs a minimum value held. Most need $10, and programs that split the pot flatly or by square root need $25. The dollar floor is converted once, at the token's price in the 30 minutes before the cycle ended, and compared with the balance the program uses: the average balance, the lowest balance, or the balance at the end of the cycle, depending on the program.
Where to see it: the rules, in plain words, under This cycle. If nothing is owed, the claim box says Nothing to claim yet and asks you to hold the token to take part.
Have I held for long enough?
Most programs need 24 hours of holding. Diamond hands (strict) needs 72 hours.
Where to see it: the same rules list, as Needs at least … and at least … hours of holding.
Is my wallet excluded?
Some wallets never receive a payout. These include the token's creator and earlier creators, the dev-buy wallet, the token's vault, the token and protocol contracts, contract wallets other than a Safe or a Coinbase Smart Wallet, and wallets that fail a sanctions check. See Who is eligible for the full list.
Where to see it: for a game, Your odds says This wallet is not on the published ticket list. For a dividend there is no separate message, so check the list on Who is eligible.
Was the pot large enough?
A program's pot must reach $20 for that cycle. A smaller pot is skipped, and it rolls into the next cycle.
Where to see it: the rules list, as Skipped when the branch pot is under $20.
Were there enough wallets for the cap?
A dividend caps what one wallet can take. For the cap to be paid, enough wallets must qualify: 100 divided by the cap percentage. That is 20 wallets for a 5% cap, 34 for 3%, 50 for 2% and 100 for 1%. With fewer, the cycle rolls over.
Where to see it: the cap, as No wallet can take more than … in the rules list. The wallet counts are in the table on Dividends.
Are there more than 20,000 wallets?
Flat dividend, Shrimp fund, Midcurve, Whale tax and Gas money roll over when more than 20,000 wallets qualify in a cycle. The other programs, games included, count only the 20,000 wallets with the most weight, so a small wallet can be cut on a very large token.
Where to see it: Who is eligible.
Did I sell during the cycle?
Diamond hands (strict) drops any wallet that sold during the cycle. Whale tax leaves such a wallet out too. A wallet counts as having sold when its balance was lower at any 30-minute reading than at the reading before.
Where to see it: the rules list, as Sellers: ….
Did my balance drop?
Jeet jail (the program's name) leaves out any wallet whose balance was lower at any 30-minute reading than at the reading before. The wallet is left out for 3 cycles.
Where to see it: the rules list, as Jail: ….
Has the new list opened yet?
A new dividend list waits 12 hours before it opens for claims, so a mistake can be caught first.
Where to see it: the coming box in your claim, with a countdown. Under the program, A new list is waiting to open shows when it opens.
Is my share under $0.25?
On Clanker v4, the holders line pays only once what you are owed passes about $0.25. Below that, the amount keeps adding up.
Where to see it: the section on how holders are paid, in the token page's fee information.
Does the token have a minimum holding?
On Clanker v5, dividends go only to wallets holding at least the minimum set at launch.
Where to see it: the Minimum holding row in the Dividends and tax card on the token page.
Was my payout held for me?
If a payout could not be delivered to your wallet, the amount is held for you and you collect it yourself.
Where to see it: the held amount and its Collect button in your claim box. See Claim a dividend.
Related
- How you get paid: the three ways a token pays holders
- Claim a dividend: the steps and the messages in the claim box
- Who is eligible: holding floors and exclusions
- Programs: how a cycle works